Eternal Ryanair Claim
Dear Ryanair, Ref: QTKLQG, flight FR7613 In June 22 nd 2017, I bought a ticket for my husband and myself to fly with Ryanair from Glasgow to Lisbon. The purchase was made through Edreams. This flight that was meant to leave September 10 th 2017 was cancelled. (A ll details of that experience submitted in the letter attached.) Since cancellation (almost 5 months), I have been completing all possible online claim templates and sending several emails to your company with no successful resolution. With no successful resolution because the cheque you sent over had been returned by my bank since it was not possible to deposit in Lisbon, only in Ireland where bank operates. Also, I must say, that the cheque reached my door by luck because the letter was sent over without my apartment door number. I have also been calling to your service line, and the service is very poor and offers no options other than submitting a new different online claim template every time I call.